Shipping policy

Last updated: June 2026

WHERE WE SHIP

Concept 190 currently ships within Egypt only. International shipping will be available in Q4 2026.

PROCESSING TIME

All orders are processed within 3-5 business days (Saturday–Thursday, excluding public holidays). You will receive a shipping confirmation with tracking information once your order has been dispatched.

DELIVERY TIMES

— Cairo & Giza & Alexandria: 3-5 business days

— Other governorates: 5-7 business days

SHIPPING PARTNERS

All shipments are trackable via a link sent to your email and/or WhatsApp.

ORDER TRACKING

Once your order is shipped, you will receive a tracking number via email. 

NOTE ON PACKAGING

Every order is packed with love by the founders themselves.